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+9779716093678 | Bafal 13, Kathmandu, Nepal
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Help Center & FAQs

Student Help Center

Frequently Asked Questions

Find quick answers to common questions regarding course enrollments, live classes, payments, and mobile app usage.

Browse our Courses catalog (Loksewa, Banking, TSC, Security Forces, Sansthan, or Technical skills), select your desired course, and click "Enroll Now". You can complete payment seamlessly via eSewa, Khalti, or direct bank deposit.

Yes! Mega Gyan is accessible on both web browser and our mobile application. You can attend live HD Zoom lectures, attempt mock tests, download notes, and track your progress on both Web and Mobile.

Log in to your account, navigate to "Live Classes" or open your course under "My Courses", and tap "Join Class" at the scheduled time. You can ask real-time questions to instructors during the session.

Yes! PDF study notes, syllabus copies, and practice materials provided by instructors can be downloaded directly to your device for offline reading anytime.

We offer a 7-day money-back guarantee for eligible course purchases provided that your overall course watch progress is under 30%. You can submit a refund request under Purchase History or email megagyan777@gmail.com.

Mega AI is your 24/7 personal learning guide. It helps answer syllabus questions, clarifies difficult concepts, provides instant study tips, and assists with exam preparation directly within the app and website.

In strict compliance with Google Play & Apple App Store guidelines, you can delete your account and personal data anytime in the mobile app under Account -> Delete Your Account, or by emailing megagyan777@gmail.com.

Still have questions?

Can't find the answer you're looking for? Please contact our friendly support team.

Call +9779716093678 Email (megagyan777@gmail.com) Contact Page
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