Effective Date: November 09, 2026
Applicable to: Mega Gyan Web & Mobile Applications (Android & iOS)
Welcome to Mega Gyan ("we", "our", or "us"). We are committed to protecting the privacy and personal data of our students, educators, and visitors. This Privacy Policy outlines how we collect, use, process, disclose, and safeguard your personal information when you visit our website or use our Mega Gyan mobile application on Google Play Store and Apple App Store.
Summary for App Store & Google Play Reviewers:
- We collect standard account details (name, email, phone number) for authentication and course delivery.
- We request device permissions (Microphone, Camera, Foreground Service) strictly for live online lectures and interactive video conferences.
- Users can completely delete their account and personal data anytime directly from within the app settings.
1. Information We Collect
We may collect information about you in a variety of ways:
A. Personal Data Provided Voluntarily
- Account Registration: Name, email address, password, phone number, and profile picture when creating an account.
- Profile Information: Educational preferences, bio, and student details.
- Feedback and Correspondence: Messages, reviews, inquiries, or support tickets submitted to us.
B. Device & Usage Information
- Log and Usage Data: IP address, browser type, operating system version, app version, pages viewed, course watch history, and timestamps.
- Device Identifiers: Unique device identifier (UUID), push notification tokens (OneSignal / FCM) for sending class reminders and exam notices.
2. Mobile App Device Permissions & Why We Need Them
To provide high-quality e-learning and real-time interactive classes, our mobile app requests the following system permissions on Android and iOS:
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CAMERA
Camera Access: Required strictly during live interactive Zoom / WebRTC classes when the student or instructor chooses to turn on their video. We do not access the camera in the background.
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RECORD_AUDIO
Microphone Access: Required to allow students to speak and ask questions during live classes.
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FOREGROUND_SERVICE
Foreground Audio & Media Service: Used solely to maintain stable live meeting streaming and ensure audio is not interrupted when the phone screen turns off or during audio-only lecture modes.
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STORAGE / DOWNLOADS
File Storage: Used to save offline course resources, lecture PDFs, and notes to your local device for offline reading.
3. How We Use Your Information
- To provide, operate, and maintain the educational platform, courses, and tests.
- To authenticate users and prevent fraudulent or duplicate logins.
- To issue course completion certificates and track academic progress.
- To send course updates, live class alerts, schedule changes, and technical support notices.
4. Financial and Payment Information
No Financial Transactions Inside the Mobile App: The Mega Gyan mobile application does not collect, process, or store any payment information, credit/debit card numbers, bank credentials, or mobile wallet details. There are no paid transactional gateways processed directly inside the mobile application.
Course admissions and enrollment purchases are conducted strictly and independently on our official website (https://megagyan.com) using secure, industry-standard, PCI-DSS compliant payment processors (such as official banking partners and licensed digital payment services). All payment credentials entered on the website are encrypted directly with the payment processor and are never stored on our servers.
5. Third-Party Services & Integrations
We work with trusted third-party service providers to deliver seamless learning features:
- Google Services & Firebase: For secure user authentication, application analytics, and cloud notification services.
- OneSignal: For delivering real-time class alerts, exam schedules, and important announcements.
- Video & Content Delivery (Bunny.net, YouTube, Vimeo, Cloud Storage): Used to deliver fast, secure, and high-quality educational video lectures and course resources. Bunny.net is utilized as an enterprise content delivery network (CDN) and secure video streaming infrastructure to protect intellectual property and ensure buffering-free video playback. When streaming videos via YouTube, official embedded players are used in full compliance with YouTube API Services Terms of Service and Google Privacy Policy. No private user data or viewing activity is sold to third parties.
6. User Rights & Account Deletion (Google Play & Apple Compliance)
Your Right to Delete Your Account and Data
In strict compliance with Google Play User Data Policy and Apple App Store Guideline 5.1.1(v), every user has the absolute right to delete their account and associated personal data at any time.
How to delete your account:
- Inside the Mobile App: Go to Account → Select Delete Account / Remove Account → Confirm password → Your account is instantly purged.
- Online Web Request: You can submit an account removal request by contacting us at our official support email: support@megagyan.com with the subject "Request Data Deletion".
Upon deletion, your profile details, enrolled course history, watch logs, and login sessions will be permanently purged from our active databases within 30 days.
7. Data Security & Protection
We implement strict administrative, technical, and physical security measures (including HTTPS/TLS encryption, salted password hashing, and restricted API access tokens) to safeguard your personal data.
8. Children's Privacy
Our platform is designed for general students and professionals. We do not knowingly collect personal identifiable information from children under the age of 13 without verifiable parental or institutional consent.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:
